MCATS IT Ltd - Privacy Policy

Our contact details:

Name: MCATS IT LTD

Address: Hygeia Building, 66-68 College Road, Harrow, Middlesex, HA1 1BE

Phone Number: 0333 014 7303

E-mail: info@mcats-it.com

Web: www.mcats-it.com

The type of personal information we collect:

We may currently collect and process the following information:

Personal identifiers, contacts, and characteristics
Individual and company contact details including names, email, telephone details, order details, financial information where a sale is completed, website user stats

How we get the personal information and why we have it:

Most of the personal information we process is provided to us directly by you for one of the following reasons:

To subscribe to email newsletters
To enquire about products and services
To purchase our products and services
To access IT advice / consultations
To attend an event or meeting (virtual or face-to-face)

We use the information that you have given us in order to conduct business operations including handling enquiries, sales, marketing, customer service, and delivering products and services.

We may share this information with suppliers where it is necessary to do so in order to fulfill an order.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we may rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting info@mcats-it.com

(b) We have a contractual obligation.

How we store your personal information:

Your information is securely stored.
We keep contact and client data for as long as is necessary to fulfil orders and comply with UK accounting regulations (ie 6 years from the end of the last company financial year). We will delete contact and client inactive data within 7 years of last contact.

Your data protection rights:

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us if you wish to make a request:

Name: MCATS IT LTD

Address: Hygeia Building, 66-68 College Road, Harrow, Middlesex, HA1 1BE

Phone Number: 0333 014 7303

E-mail: info@mcats-it.com

How to complain:

If you have any concerns about our use of your personal information, you can make a complaint to us at:

Name: MCATS IT LTD

Address: Hygeia Building, 66-68 College Road, Harrow, Middlesex, HA1 1BE

Phone Number: 0333 014 7303

E-mail: info@mcats-it.com

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

Date of Policy: 06 June 2023